FAQs

FAQs about Generator Maintenance & Repair

Your questions about maintaining and repairing generators, answered by Lake James Electric LLC.

  • What does your generator maintenance service include?

    Our generator maintenance service ensures your generator is always ready when you need it. It includes oil changes, tune-ups, and inspections of all key components to ensure everything works perfectly.

  • Are there any warranties or guarantees on your services?

    Yes, we offer a one-year workmanship guarantee on our services. Additionally, generator manufacturers’ warranties range from 5 to 10 years, depending on the model.

  • What if my generator breaks down during a power outage?

    We're here for you 24/7 for emergencies. If your generator fails, our team will respond promptly to get it back up and running to ensure your power stays on.

  • How often should I schedule generator maintenance?

    It’s recommended to have maintenance performed at least once a year. For generators that run frequently or in demanding conditions, service may be needed more often.

  • How do I know if my generator needs repair?

    Look for signs such as unusual noises, a slow start, or engine warning lights. Our 24/7 monitoring includes real-time status alerts to catch issues early.

  • What locations do you service for generator repair and maintenance?

    We provide generator services throughout Western North Carolina, covering approximately a 90-mile radius from Morganton.

Trusted by Neighbors Everywhere

Real stories of power reliability and service excellence

Lake James Electric did a wonderful job putting in a new generator then I had them come out and put security lights in and around our home very wonderful techs doing the work, the office staff is always a pleasure to talk with on the phone, would highly recommend Lake James for all your electrical issues and needs 😀 👍 😊

Gerald B.

Matt and Riley did an excellent job and everyone who has contacted us has been professional and courteous. We couldn’t be more satisfied with our new generator installation.

Pam E.

Matt and Riley were very prompt and professional. Very easy to work with and they provided great insight to our project. I would highly recommend you guys to friends and family. Rob and Pam

robert n.

Very competent and knowledgeable technician was helpful on multiple small electrical issues. Grateful for the service but also appreciate teaching me about what he was doing on a couple of small things that next time I could do myself. Thank you!!!

Kathleen M.

Neil came out as scheduled, reviewed all the different Generators and options, we selected what we wanted and had it ordered Exceptional visit with clear and concise info..

vic L.

This technician was Awesome! Very knowledgeable .

Otis K.

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