Voices from Blowing Rock Homes
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Lake James Electrical serviced our Generac Generator today. It was by far the best customer service experience I’ve had in a very long time! Communication via text was outstanding, we received a text when we made the appointment, day before and when the technician was on his way with a picture and bio of our technician. He was knowledgeable, competent, polite and arrived during this appointment window. Minutes after completion of the work, I received an invoice via text with a link to pay via credit card, simple and done! Great experience, highly recommend!!!
These guys really know their business! Very professional and friendly.
Matt was very professional and thorough with the estimates he presented based on his assessment of the job site.
Neil Farris, the president and owner of Lake James Electric, was very thorough, knowledgeable and helpful in designing the best solution for our situation.
Second time using this company and both experiences were top shelf. They communicate well, show up when they say they will, do the work professionally and charge exactly what was estimated.
They were friendly from the beginning and their technician was very knowledgeable. Overall a good company.
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